CRYSTAL COMMUNICATION

 

“If you improve your communication skills you’ll earn 50% more money. Go out & improve your speaking & communication skills. That is what counts.”

Warren Buffet, Billionaire Businessman

 

“Although Rod was not familiar at all with Arabic language he made the course very simple to understand for both me and the delegates.”

Nermin Sadek BSc, Interpreter

 

Effective communication is clearly vital in relationships both personal and in the workplace.  It is critical to the performance of teams.

 

There are 7 key elements to really effective communication -

 

1)  RAPPORT

There are a number of ways to build rapport quickly and easily. 

I will show you how.

 

2)  EYE CONTACT   (when appropriate)

Understanding eye contact properly deepens relationships and communication.

 

3)  LANGUAGE

People process information by forming internal representations. 

By matching our language to another’s internal representations our message is really heard because we are speaking “on their wavelength”.

I will show you how. 

   

4)  Laser QUESTIONING

to elicit precise information and to deepen understanding.

 

5)  Complete  LISTENING

This may seem obvious but how many people do you know who interrupt you or answer you immediately, before considering what you have said?

 

6)  EMPATHY

Awareness of other people’s emotional state during a conversation and responding appropriately.

 

7)  EMAILS, TEXT MESSAGES etc

Sensitivity to the possible pitfalls of electronic messages. 

 

CRYSTAL COMMUNICATION IS CRITICAL TO EXCELLENT RELATIONSHIPS AND TO EXCEPTIONAL PERFORMANCE BOTH PERSONALLY AND IN BUSINESS.

 

Please visit my NEW SITE at  www.thelifestyleandbusinesscommunity.com

Crystal Communication

CRYSTAL COMMUNICATION

Crystal Communication

“Although Rod was not familiar at all with Arabic language he made the course very simple to understand for both me and the delegates.”

Nermin Sadek BSc, Interpreter

 

Effective communication is clearly vital in relationships both personal and in the workplace.  It is critical to the performance of teams.

 

There are 7 key elements to really effective communication -

 

1)  RAPPORT

There are a number of ways to build rapport quickly and easily. 

I will show you how.

 

2)  EYE CONTACT   (when appropriate)

Understanding eye contact properly deepens relationships and communication.

 

3)  LANGUAGE

People process information by forming internal representations. 

By matching our language to another’s internal representations our message is really heard because we are speaking “on their wavelength”.

I will show you how. 

   

4)  Laser QUESTIONING

to elicit precise information and to deepen understanding.

 

5)  Complete  LISTENING

This may seem obvious but how many people do you know who interrupt you or answer you immediately, before considering what you have said?

 

6)  EMPATHY

Awareness of other people’s emotional state during a conversation and responding appropriately.

 

7)  EMAILS, TEXT MESSAGES etc

Sensitivity to the possible pitfalls of electronic messages. 

 

CRYSTAL COMMUNICATION IS CRITICAL TO EXCELLENT RELATIONSHIPS AND TO EXCEPTIONAL PERFORMANCE BOTH PERSONALLY AND IN BUSINESS.

 

Please visit my NEW SITE at www.thelifestyleandbusinesscommunity.com